Conditions d’utilisation

These Terms of Service govern your access to and use of plus-size-clothing.shop, including purchases made through our online store.

By accessing the website or placing an order, you agree to these Terms to the extent permitted by applicable law.

Nothing in these Terms excludes, limits, or replaces any mandatory consumer protection that cannot lawfully be excluded under French or European Union law.

1. Store Operator

The online store operates under the name:

plus-size-clothing.shop

Contact email:

info@plus-size-clothing.shop

2. Scope

These Terms apply to website use, product purchases, order processing, payment, delivery, returns, refunds, intellectual property, and other interactions with our online store.

Additional policies available on the website, including our Privacy Policy, Return and Refund Policy, and Shipping Policy, form part of the conditions applicable to use of the store where relevant.

3. Eligibility

By placing an order, you represent that you have the legal capacity required to enter into the transaction or are otherwise legally authorised to do so.

Products offered through the store are intended for lawful personal use unless otherwise stated.

4. Product Information

We make reasonable efforts to provide accurate information concerning products, including descriptions, photographs, sizes, colours, materials, pricing, and availability.

Actual colours may vary slightly depending on screen calibration, lighting, photography, and production differences.

Customers should review applicable size information before purchasing.

Minor variations that are inherent to materials or production do not remove statutory rights where a product is legally non-conforming.

5. Availability

Products may be available only in limited quantities.

Adding a product to a shopping cart does not reserve inventory.

If an ordered product becomes unavailable after an order is placed, we will take appropriate action and provide any refund required by applicable law.

6. Prices

Prices displayed through the store apply as shown at the relevant stage of the transaction, subject to correction of obvious errors and applicable law.

Applicable taxes will be handled according to the checkout configuration and legal requirements applicable to the transaction.

Customers will be shown the relevant total before final confirmation of an order.

French online sellers are required to provide consumers with essential product characteristics and total pricing information before the consumer becomes bound by the contract.

7. Orders

Placing an order constitutes an offer to purchase the selected products subject to these Terms.

Customers are responsible for reviewing their shopping cart and correcting errors before completing the purchase.

We may refuse or cancel an order where legally justified, including in cases involving suspected fraud, payment failure, manifest pricing errors, unlawful transactions, or product unavailability.

Where payment has already been collected for a cancelled order, any required refund will be issued.

8. Order Confirmation

After an order has been placed, an electronic confirmation may be sent to the email address supplied during checkout.

Customers should verify that their email and delivery information is accurate.

French e-commerce rules require electronic acknowledgment of online orders without unjustified delay.

9. Payment

Available payment methods are displayed at checkout.

Payment processing may be performed through Shopify and/or third-party payment-service providers.

You agree to provide current and accurate payment information and to use only payment methods you are legally authorised to use.

10. Shipping

All qualifying orders receive free standard shipping.

Our standard delivery commitment is 15–20 days from confirmation of the order, subject to circumstances described in our Shipping Policy and mandatory consumer rights.

Please read the Shipping Policy before ordering.

11. Delivery Delays

If a delivery is delayed, the customer's rights will be determined in accordance with applicable consumer law.

French law provides consumers with remedies when a seller fails to deliver within the promised period, including, in qualifying circumstances, cancellation and reimbursement.

12. Right of Withdrawal

Consumers purchasing remotely generally have a statutory 14-day right of withdrawal beginning after receipt of goods, subject to statutory exceptions.

Detailed instructions are contained in our Return and Refund Policy.

To notify us of withdrawal, contact:

info@plus-size-clothing.shop

13. Returns and Refunds

Returns and refunds are governed by our Return and Refund Policy and mandatory consumer law.

No contractual provision contained on our website is intended to reduce rights arising from statutory guarantees or the statutory right of withdrawal.

14. Legal Guarantee of Conformity

Consumers in France benefit from mandatory consumer guarantees under applicable circumstances.

The legal guarantee of conformity generally protects qualifying consumer goods for a two-year statutory period under French law.

Where applicable, customers may be entitled to repair, replacement, price reduction, or termination/refund in accordance with statutory conditions.

15. Hidden Defects

Customers may also benefit from the French legal guarantee against hidden defects where its legal requirements are satisfied.

The existence of any commercial store policy does not replace or remove these statutory protections.

16. Promotions and Discount Codes

Promotional offers may be subject to stated conditions including expiration dates, eligible products, minimum-purchase requirements, or limits on combining promotions.

Unless otherwise stated, promotional codes have no cash value.

Promotions do not remove mandatory statutory consumer rights.

17. Acceptable Website Use

You must not use the website to engage in fraud, unlawful conduct, unauthorised access, malicious interference, automated scraping that disrupts the store, distribution of harmful code, infringement of intellectual property, impersonation, or activity intended to compromise website security.

We may restrict access where reasonably necessary to protect the store, customers, or legal rights.

18. Intellectual Property

Unless otherwise indicated, website content including branding, layout, written content, graphics, product presentation, and other proprietary materials is owned by or licensed to the relevant rights holder.

No permission is granted to reproduce, commercially exploit, modify, distribute, or republish protected content except where legally permitted or expressly authorised.

19. Third-Party Services

Our store may use services provided by Shopify and other third parties.

External services may be governed by their own legal terms and privacy policies.

We are not responsible for independent third-party services to the extent permitted by law, but this clause does not exclude responsibilities that legally remain with us as the seller.

20. Disclaimer and Limitation

Nothing in these Terms excludes liability that cannot legally be excluded, including mandatory liability arising under applicable consumer-protection legislation.

Any contractual limitation is effective only to the extent permitted by applicable law.

We do not exclude or limit statutory remedies available for legally non-conforming or defective goods.

21. Force Majeure

We will not be responsible for failure or delay caused by circumstances qualifying as force majeure under applicable law.

Where such an event affects an order, the parties' rights and obligations will be handled in accordance with applicable legal requirements.

22. Privacy

Personal information is processed in accordance with our Privacy Policy and applicable data-protection legislation.

Questions concerning privacy can be directed to:

info@plus-size-clothing.shop

23. Consumer Disputes and Mediation

Customers should contact us first so that we have an opportunity to address a complaint:

info@plus-size-clothing.shop

French professionals must provide consumers with the name, address, and website of the competent consumer mediator to which they belong.

Because no designated mediator information was provided for plus-size-clothing.shop, no mediator identity has been invented in these Terms. The legally applicable mediator details should be added to the published store information before relying on these Terms as a complete French CGV framework.

24. Governing Law

These Terms are governed by applicable French law where the transaction falls within its scope.

If a customer resides in another jurisdiction whose mandatory consumer protections apply, nothing in this clause deprives the customer of protections that cannot legally be waived.

25. Changes

We may modify these Terms where reasonably necessary to reflect changes to the store, services, products, legal requirements, or business practices.

Changes will not retroactively remove rights already acquired by customers under completed transactions or mandatory law.

26. Contact

Questions regarding these Terms may be sent to:

plus-size-clothing.shop
Email: info@plus-size-clothing.shop